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SKYVISITOR.CLOUD Release Notes - Sprint 10 - 20/02/26

No significant impact is expected for most users; this release is primarily security hardening and reliability improvements. Updates focus on tightening permissions, improving approval/authorisation notifications, and making contractor access clearer.

Key Updates

1) Permissions & Access Control

  • Visitor prebooking is now permission-controlled: the “Add Visitor” option on the Visit Management page is only available to users with the Create Prebooking permission.

  • Contractor access is now restricted by permission: contractor users who do not have “can login to website” enabled can no longer access the main SkyVisitor site.

2) Email Notifications (Approvals / Authorisation)

  • Authorisers now receive emails when a booking requires authorisation.

  • Important note: delivery relies on the Authoriser having the correct MAIN email address configured in System User settings.

3) Visitor Form Behaviour (Save & Close)

  • The visitor further-information form no longer displays a misleading “Your changes have been saved” message when nothing has actually been saved (e.g., partial or no input).

  • Messaging and save/validation behaviour are now aligned to reduce confusion.

4) Contractor Login Clarity

  • The SkyVisitor.cloud login page now clearly indicates contractor access (e.g., a contractor “hat” icon) and provides a clear route to the contractor login/portal.

  • This helps contractors confirm they are using the correct login during check-in/check-out.

Notes / Considerations

  • If authorisation emails are not being received, confirm the Authoriser’s notification email is set correctly as MAIN in System User settings.