SkyTouch Responsiveness Following Windows Update KB5037771

Following the updates, some surface tablet devices are experiencing load times at various stages of the application up-to 30 seconds before proceeding to the next stage of the check in procedure. 

To counteract this in the short-term, we have produced a script to disable automatic updates via the Windows Update Service (wuauserv) until Microsoft publishes a fix. The update only appears to affect Windows 11 devices as Microsoft has now ceased any future updates for the W10 platform.

A movement towards web based application processes are also on the horizon to ensure device updates in the future do not effect usability and overall user experience going forward.

Technical staff can access and download the script to disable these updates here: https://shorturl.at/3mPuh

The script performs the following actions to disable automatic updates:

-   Disables the **Windows Update Service (wuauserv)**.
-   Disables the **Update Orchestrator Service (UsoSvc)**.
-   Disables the **Windows Update Medic Service (WaaSMedicSvc)**.
-   Disables all update-related scheduled tasks.
-   Applies registry changes to prevent auto-updates.

Steps to follow when running the script:

1. **Check for Active Updates:**

    - Ensure there are no updates currently being installed. Navigate to **Settings > Update & Security > Windows Update** and verify.

2. **Run the Script:**

    - Execute `disable updates.bat`. This will disable automatic Windows updates.

3. **Re-enable Updates (Optional):**
    - If you need to allow automatic updates again, run `enable updates.bat`. This is a complete inverse function of `disable updates.bat` and will undo all the changes it did.

## How to Update Manually

Regular updates are recommended for security. To update manually:

1. **Enable Updates:**

    - Run `enable updates.bat` to re-enable Windows Update.

2. **Perform Updates:**

    - Navigate to **Settings > Update & Security > Windows Update** and install available updates.

3. **Disable Updates Again:**
    - After updating, run `disable updates.bat` again to disable automatic updates.

## Using the Update Service Temporarily

Some applications, like Microsoft Store, depend on the Windows Update service. To temporarily enable the service:

1. **Enable Update Service:**

    - Run `use update service.bat` to re-enable the Windows Update Service.

2. **Use Dependent Applications:**

    - You can now use applications that require the update service.

3. **Disable Update Service Again:**
    - Once done, run `disable updates.bat` to disable the update service again.