Skip to content
English
  • There are no suggestions because the search field is empty.

SkyTouch v2.0.0+ Windows App + Paxton Net2 - App crashing on Find Server / Sync with Server

At present, attempting to "Find" or sync with a Paxton net2 server, using the SkyTouch windows app v2.0.0 or newer, the application is crashing when establishing the initial connection.

Testing:

When connecting to Paxton Net2 servers via the Booker application (Any version) or SkyTouch v1.59 and older, the integration reports a successful attempt to find the server and sync with Paxton Net2.

In contrast, attempting these same steps for the same Paxton Net2 server, using the same Net2 credentials, and as part of the same VLAN via SkyTouch v2.0.0 or newer, the application will instead pause for a period of time, display an unsuccessful message/no message, before the application then completely closes.

No crash error or report is displayed onscreen when this occurs - the application simply closes.

For any Paxton integrations, the deprecated SkyTouch v1.59.0 will need to be utilised for Paxton integration with SkyTouch